Retail Electric Suppliers Complaint Summary

From: June 2021      To: November 2021

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 4 1 0 3 0
Agera Energy, LLC 0 0 0 0 0
Alpha Gas and Electric, LLC 12 0 0 12 0
Ambit Energy, L.P. 0 0 0 0 0
Ambit Illinois, LLC 0 0 0 0 0
Ambit Northeast, LLC 4 2 2 0 0
American Power & Gas of IL, LLC 0 0 0 0 0
Atlantic Energy MD, LLC 11 0 2 9 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 11 1 0 10 0
Clearview Energy 9 2 1 6 0
Constellation Energy 3 0 1 2 0
Direct Energy 4 1 1 2 0
Dynegy 2 0 1 1 0
Eligo Energy, LLC 11 0 3 8 0
Energy Harbor LLC 15 3 0 12 0
Energy Plus 3 2 1 0 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
ENGIE Power & Gas LLC 0 0 0 0 0
Frontier Utilities Northeast, LLC 0 0 0 0 0
Great American Power, LLC 2 0 0 2 0
Green Mountain Energy Company 0 0 0 0 0
Hero Power 1 0 0 1 0
Homefield Energy 5 0 2 3 0
IDT Energy, Inc. 3 0 1 2 0
IGS Energy 0 0 0 0 0
Illinois Gas & Electric 5 1 1 3 0
Indra Energy 10 2 1 7 0
Inspire Energy Holdings, LLC 2 0 0 2 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy 8 2 1 5 1
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 8 2 1 5 0
LifeEnergy, LLC 0 0 0 0 0
Major Energy 2 0 0 2 0
MC Squared Energy Services, LLC 6 0 0 6 0
Mega Energy 9 1 1 7 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 2 0 0 2 0
Nordic Energy Services 1 1 0 0 0
North American Power 2 1 0 1 0
NRG Home 26 9 2 15 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 1 0 0 1 0
Public Power, LLC 0 0 0 0 0
Pure Energy USA IL, LLC 6 0 1 5 0
Realgy, LLC 17 1 4 12 0
ResCom Energy, LLC 0 0 0 0 0
Residents Energy, LLC 13 2 0 11 0
RPA Energy Inc. 29 2 5 22 0
Rushmore Energy, LLC 2 0 0 2 0
Santanna Energy Services 4 2 0 2 0
SFE Energy Illinois, Inc. 1 0 1 0 0
SmartEnergy Holdings, LLC 11 0 1 10 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 10 0 2 8 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 0 0 0 0 0
Star Energy Partners LLC 3 1 0 2 0
Starion Energy 0 0 0 0 0
Stream Energy Illinois, LLC 4 0 2 2 0
Switch Energy LLC 8 1 2 5 0
Think Energy 2 2 0 0 0
Titan Gas and Power 0 0 0 0 0
Verde Energy USA 0 0 0 0 0
Viridian Energy PA, LLC 0 0 0 0 0
Vista Energy Marketing, L.P. 1 0 0 1 0
XOOM Energy Illinois, LLC 6 3 0 3 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.