Retail Electric Suppliers Complaint Summary

From: August 2021      To: January 2022

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 2 2 0 0 0
Agera Energy, LLC 0 0 0 0 0
Alpha Gas and Electric, LLC 21 0 0 21 0
Ambit Energy, L.P. 0 0 0 0 0
Ambit Illinois, LLC 0 0 0 0 0
Ambit Northeast, LLC 4 2 1 1 0
American Power & Gas of IL, LLC 1 0 1 0 0
Atlantic Energy MD, LLC 8 0 2 6 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 13 1 1 11 0
Clearview Energy 13 2 1 10 0
Constellation Energy 5 0 2 3 0
Direct Energy 4 2 0 2 0
Dynegy 2 0 0 2 0
Eligo Energy, LLC 11 0 2 9 0
Energy Harbor LLC 15 3 0 12 0
Energy Plus 2 2 0 0 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
ENGIE Power & Gas LLC 1 1 0 0 0
Frontier Utilities Northeast, LLC 0 0 0 0 0
Great American Power, LLC 1 0 0 1 0
Green Mountain Energy Company 0 0 0 0 0
Hero Power 2 0 0 2 0
Hiko Energy 0 0 0 0 0
Homefield Energy 5 1 1 3 0
IDT Energy, Inc. 4 1 1 2 0
IGS Energy 0 0 0 0 0
Illinois Gas & Electric 8 0 3 5 0
Indra Energy 18 1 1 16 0
Inspire Energy Holdings, LLC 2 0 0 2 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy 4 1 0 3 1
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 8 3 0 5 0
LifeEnergy, LLC 0 0 0 0 0
Major Energy 1 0 0 1 0
MC Squared Energy Services, LLC 8 0 2 6 0
Mega Energy 11 0 1 10 1
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 3 0 0 3 0
Nordic Energy Services 2 1 1 0 0
North American Power 1 1 0 0 0
NRG Home 27 9 2 16 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 1 0 0 1 0
Public Power, LLC 1 0 0 1 0
Pure Energy USA IL, LLC 10 0 1 9 0
Realgy, LLC 18 2 4 12 0
ResCom Energy, LLC 2 0 0 2 0
Residents Energy, LLC 17 3 0 14 0
RPA Energy Inc. 25 2 3 20 0
Rushmore Energy, LLC 6 0 0 6 0
Santanna Energy Services 4 2 0 2 0
SFE Energy Illinois, Inc. 0 0 0 0 0
SmartEnergy Holdings, LLC 13 1 0 12 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 12 1 3 8 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Star Energy Partners LLC 2 0 0 2 0
Starion Energy 0 0 0 0 0
Stream Energy Illinois, LLC 2 0 2 0 0
Switch Energy LLC 6 0 2 4 0
Think Energy 2 2 0 0 0
Titan Gas and Power 0 0 0 0 0
Tomorrow Energy Corp. 0 0 0 0 0
Verde Energy USA 0 0 0 0 0
Viridian Energy PA, LLC 0 0 0 0 0
Vista Energy Marketing, L.P. 3 0 1 2 0
XOOM Energy Illinois, LLC 8 2 0 6 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.