Retail Electric Suppliers Complaint Summary
From: July 2018
To: December 2018
To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.
|
Company
|
Total
|
Contracts/Billing
|
Customer Service
|
Sales/Marketing
|
Formal Complaints
|
|
AEP Energy
|
2
|
0
|
0
|
2
|
0
|
|
Agera Energy, LLC
|
0
|
0
|
0
|
0
|
0
|
|
Ambit Energy
|
23
|
6
|
6
|
11
|
0
|
|
American Power & Gas of IL, LLC
|
7
|
0
|
1
|
6
|
0
|
|
Champion Energy, LLC
|
1
|
1
|
0
|
0
|
0
|
|
CleanChoice Energy, Inc.
|
24
|
2
|
1
|
21
|
1
|
|
Clearview Energy
|
21
|
2
|
0
|
19
|
0
|
|
Constellation Energy
|
37
|
7
|
6
|
24
|
0
|
|
Direct Energy
|
54
|
15
|
8
|
31
|
0
|
|
Dynegy
|
17
|
4
|
2
|
11
|
0
|
|
Eligo Energy, LLC
|
21
|
2
|
6
|
13
|
0
|
|
Energy Plus
|
5
|
3
|
0
|
2
|
0
|
|
Energy Rewards
|
0
|
0
|
0
|
0
|
0
|
|
Energy.ME
|
0
|
0
|
0
|
0
|
0
|
|
FirstEnergy Solutions
|
0
|
0
|
0
|
0
|
0
|
|
Frontier Utilities Northeast, LLC
|
38
|
2
|
3
|
33
|
0
|
|
Great American Power, LLC
|
114
|
0
|
1
|
113
|
0
|
|
Green Mountain Energy Company
|
8
|
1
|
3
|
4
|
0
|
|
Homefield Energy
|
2
|
1
|
0
|
1
|
0
|
|
IDT Energy, Inc.
|
29
|
4
|
2
|
23
|
2
|
|
IGS Energy
|
5
|
1
|
1
|
3
|
0
|
|
Illinois Gas & Electric
|
73
|
3
|
6
|
64
|
0
|
|
Indra Energy
|
9
|
1
|
2
|
6
|
0
|
|
Inspire Energy Holdings, LLC
|
12
|
0
|
0
|
12
|
0
|
|
Josco Energy IL LLC
|
3
|
0
|
0
|
3
|
0
|
|
Just Energy Solutions Inc.
|
7
|
0
|
0
|
7
|
0
|
|
Just Energy Solutions Inc. (Historical)
|
0
|
0
|
0
|
0
|
0
|
|
Liberty Power Holdings LLC
|
44
|
4
|
6
|
34
|
0
|
|
LifeEnergy, LLC
|
20
|
2
|
1
|
17
|
0
|
|
Major Energy
|
15
|
2
|
1
|
12
|
0
|
|
MC Squared Energy Services, LLC
|
6
|
2
|
3
|
1
|
0
|
|
Mega Energy of Illinois, LLC
|
13
|
0
|
0
|
13
|
0
|
|
MidAmerican Energy Services, LLC
|
0
|
0
|
0
|
0
|
0
|
|
National Gas & Electric
|
184
|
6
|
16
|
162
|
0
|
|
Nordic Energy Services
|
12
|
3
|
0
|
9
|
0
|
|
North American Power
|
7
|
3
|
1
|
3
|
0
|
|
NRG Home
|
51
|
3
|
15
|
33
|
0
|
|
Oasis Energy
|
4
|
1
|
0
|
3
|
0
|
|
Park Power, LLC
|
2
|
0
|
0
|
2
|
0
|
|
Plymouth Rock Energy, LLC
|
0
|
0
|
0
|
0
|
0
|
|
Public Power, LLC
|
3
|
0
|
1
|
2
|
0
|
|
Realgy, LLC
|
3
|
0
|
1
|
2
|
0
|
|
Residents Energy, LLC
|
23
|
1
|
1
|
21
|
0
|
|
RPA Energy Inc.
|
62
|
4
|
11
|
47
|
1
|
|
Santanna Energy Services
|
15
|
1
|
3
|
11
|
0
|
|
SmartEnergy Holdings, LLC
|
14
|
1
|
1
|
12
|
0
|
|
South Bay Energy Corp.
|
0
|
0
|
0
|
0
|
0
|
|
Spark Energy, LLC
|
140
|
28
|
13
|
99
|
0
|
|
Spark Energy, LLC (Historical)
|
0
|
0
|
0
|
0
|
0
|
|
Sperian Energy
|
14
|
5
|
2
|
7
|
0
|
|
Star Energy Partners LLC
|
19
|
1
|
4
|
14
|
0
|
|
Starion Energy
|
14
|
1
|
5
|
8
|
0
|
|
Stream Energy Illinois, LLC
|
11
|
1
|
0
|
10
|
0
|
|
Think Energy
|
5
|
0
|
1
|
4
|
0
|
|
Verde Energy USA
|
9
|
2
|
3
|
4
|
0
|
|
Viridian Energy PA, LLC
|
1
|
1
|
0
|
0
|
0
|
|
Vista Energy Marketing, L.P.
|
37
|
0
|
2
|
35
|
0
|
|
XOOM Energy Illinois, LLC
|
35
|
5
|
5
|
25
|
1
|
Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.
