Retail Electric Suppliers Complaint Summary

From: April 2021      To: September 2021

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 5 1 1 3 0
Agera Energy, LLC 0 0 0 0 0
Alpha Gas and Electric, LLC 6 0 0 6 0
Ambit Energy, L.P. 0 0 0 0 0
Ambit Illinois, LLC 0 0 0 0 0
Ambit Northeast, LLC 7 3 3 1 0
American Power & Gas of IL, LLC 0 0 0 0 0
Atlantic Energy MD, LLC 10 0 1 9 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 9 0 0 9 0
Clearview Energy 12 2 2 8 0
Constellation Energy 2 0 0 2 0
Direct Energy 6 1 1 4 0
Dynegy 3 0 1 2 0
Eligo Energy, LLC 11 0 3 8 0
Energy Harbor LLC 15 3 0 12 0
Energy Plus 3 2 1 0 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
ENGIE Power & Gas LLC 0 0 0 0 0
Frontier Utilities Northeast, LLC 0 0 0 0 0
Great American Power, LLC 2 0 0 2 0
Green Mountain Energy Company 0 0 0 0 0
Hero Power 1 0 0 1 0
Homefield Energy 7 0 3 4 0
IDT Energy, Inc. 1 0 0 1 0
IGS Energy 0 0 0 0 0
Illinois Gas & Electric 8 1 1 6 0
Indra Energy 7 1 0 6 0
Inspire Energy Holdings, LLC 2 0 0 2 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy 10 1 1 8 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 10 2 2 6 0
LifeEnergy, LLC 0 0 0 0 0
Major Energy 2 0 0 2 0
MC Squared Energy Services, LLC 7 0 0 7 0
Mega Energy 12 2 2 8 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 0 0 0 0 0
Nordic Energy Services 1 1 0 0 0
North American Power 2 1 0 1 0
NRG Home 24 10 2 12 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 2 0 0 2 0
Public Power, LLC 0 0 0 0 0
Pure Energy USA IL, LLC 4 0 1 3 0
Realgy, LLC 26 5 2 19 1
ResCom Energy, LLC 0 0 0 0 0
Residents Energy, LLC 9 1 0 8 0
RPA Energy Inc. 28 3 5 20 0
Rushmore Energy, LLC 1 0 0 1 0
Santanna Energy Services 4 2 0 2 0
SFE Energy Illinois, Inc. 1 0 1 0 0
SmartEnergy Holdings, LLC 13 2 3 8 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 11 2 1 8 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 2 1 0 1 0
Star Energy Partners LLC 2 1 0 1 0
Starion Energy 0 0 0 0 0
Stream Energy Illinois, LLC 5 0 1 4 0
Switch Energy LLC 38 1 5 32 0
Think Energy 1 1 0 0 0
Titan Gas and Power 0 0 0 0 0
Verde Energy USA 0 0 0 0 0
Viridian Energy PA, LLC 1 1 0 0 0
Vista Energy Marketing, L.P. 1 0 0 1 0
XOOM Energy Illinois, LLC 7 3 0 4 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.