Retail Electric Suppliers Complaint Summary

From: July 2018      To: December 2018

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 2 0 0 2 0
Agera Energy, LLC 0 0 0 0 0
Ambit Energy 23 6 6 11 0
American Power & Gas of IL, LLC 7 0 1 6 0
Champion Energy, LLC 1 1 0 0 0
CleanChoice Energy, Inc. 24 2 1 21 1
Clearview Energy 21 2 0 19 0
Constellation Energy 37 7 6 24 0
Direct Energy 54 15 8 31 0
Dynegy 17 4 2 11 0
Eligo Energy, LLC 21 2 6 13 0
Energy Plus 5 3 0 2 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
FirstEnergy Solutions 0 0 0 0 0
Frontier Utilities Northeast, LLC 38 2 3 33 0
Great American Power, LLC 114 0 1 113 0
Green Mountain Energy Company 8 1 3 4 0
Homefield Energy 2 1 0 1 0
IDT Energy, Inc. 29 4 2 23 2
IGS Energy 5 1 1 3 0
Illinois Gas & Electric 73 3 6 64 0
Indra Energy 9 1 2 6 0
Inspire Energy Holdings, LLC 12 0 0 12 0
Josco Energy IL LLC 3 0 0 3 0
Just Energy Solutions Inc. 7 0 0 7 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 44 4 6 34 0
LifeEnergy, LLC 20 2 1 17 0
Major Energy 15 2 1 12 0
MC Squared Energy Services, LLC 6 2 3 1 0
Mega Energy of Illinois, LLC 13 0 0 13 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 183 6 16 161 0
Nordic Energy Services 12 3 0 9 0
North American Power 7 3 1 3 0
NRG Home 52 3 15 34 0
Oasis Energy 4 1 0 3 0
Park Power, LLC 2 0 0 2 0
Plymouth Rock Energy, LLC 0 0 0 0 0
Public Power, LLC 3 0 1 2 1
Realgy, LLC 3 0 1 2 0
Residents Energy, LLC 23 1 1 21 0
RPA Energy Inc. 62 4 11 47 1
Santanna Energy Services 15 1 3 11 0
SmartEnergy Holdings, LLC 14 1 1 12 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 140 28 13 99 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 14 5 2 7 0
Star Energy Partners LLC 19 1 4 14 0
Starion Energy 14 1 5 8 0
Stream Energy Illinois, LLC 11 1 0 10 0
Think Energy 5 0 1 4 0
Verde Energy USA 9 2 3 4 0
Viridian Energy PA, LLC 1 1 0 0 0
Vista Energy Marketing, L.P. 37 0 2 35 0
XOOM Energy Illinois, LLC 35 5 5 25 1

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.