Retail Electric Suppliers Complaint Summary

From: July 2020      To: December 2020

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 12 2 1 9 0
Agera Energy, LLC 0 0 0 0 0
Alpha Gas and Electric, LLC 6 0 1 5 0
Ambit Energy, L.P. 0 0 0 0 0
Ambit Illinois, LLC 0 0 0 0 0
Ambit Northeast, LLC 8 4 0 4 0
American Power & Gas of IL, LLC 0 0 0 0 0
Atlantic Energy MD, LLC 1 0 0 1 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 19 1 1 17 0
Clearview Energy 9 4 2 3 0
Constellation Energy 18 2 2 14 0
Direct Energy 16 6 1 9 0
Dynegy 14 5 5 4 0
Eligo Energy, LLC 15 2 5 8 0
Energy Harbor LLC 10 1 1 8 0
Energy Plus 14 6 1 7 0
Energy Rewards 1 0 1 0 0
Energy.ME 0 0 0 0 0
ENGIE Power & Gas LLC 0 0 0 0 0
Frontier Utilities Northeast, LLC 8 0 2 6 0
Great American Power, LLC 7 2 0 5 0
Green Mountain Energy Company 0 0 0 0 0
Hero Power 0 0 0 0 0
Homefield Energy 17 0 12 5 0
IDT Energy, Inc. 4 1 0 3 0
IGS Energy 10 4 1 5 0
Illinois Gas & Electric 10 1 2 7 0
Indra Energy 8 0 2 6 0
Inspire Energy Holdings, LLC 8 1 2 5 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy 16 5 4 7 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 22 3 5 14 0
LifeEnergy, LLC 0 0 0 0 0
Major Energy 1 0 0 1 0
MC Squared Energy Services, LLC 11 1 0 10 0
Mega Energy of Illinois, LLC 17 2 0 15 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 9 4 2 3 0
Nordic Energy Services 5 2 1 2 0
North American Power 0 0 0 0 0
NRG Home 63 21 14 28 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 2 1 0 1 0
Public Power, LLC 1 1 0 0 0
Pure Energy USA IL, LLC 11 1 3 7 0
Realgy, LLC 23 3 0 20 0
ResCom Energy, LLC 9 0 3 6 0
Residents Energy, LLC 31 4 2 25 0
RPA Energy Inc. 61 8 8 45 0
Rushmore Energy, LLC 2 1 1 0 0
Santanna Energy Services 8 3 4 1 0
SFE Energy Illinois, Inc. 1 0 0 1 0
SmartEnergy Holdings, LLC 11 1 1 9 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 79 10 8 61 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 7 2 1 4 0
Star Energy Partners LLC 2 0 1 1 0
Starion Energy 0 0 0 0 0
Stream Energy Illinois, LLC 5 1 2 2 0
Switch Energy LLC 134 6 18 110 0
Think Energy 3 1 2 0 0
Titan Gas and Power 0 0 0 0 0
Verde Energy USA 1 0 0 1 0
Viridian Energy PA, LLC 2 2 0 0 0
Vista Energy Marketing, L.P. 7 0 2 5 0
XOOM Energy Illinois, LLC 8 0 1 7 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.