Retail Electric Suppliers Complaint Summary

From: December 2019      To: May 2020

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 0 0 0 0 0
Agera Energy, LLC 0 0 0 0 0
Ambit Energy, L.P. 0 0 0 0 0
Ambit Illinois, LLC 0 0 0 0 0
Ambit Northeast, LLC 6 1 1 4 0
American Power & Gas of IL, LLC 1 0 1 0 0
Champion Energy, LLC 0 0 0 0 0
CleanChoice Energy, Inc. 16 1 2 13 0
Clearview Energy 26 5 6 15 0
Constellation Energy 49 8 6 35 0
Direct Energy 32 13 3 16 0
Dynegy 2 0 0 2 0
Eligo Energy, LLC 21 8 2 11 0
Energy Harbor LLC 4 0 1 3 0
Energy Plus 9 3 2 4 0
Energy Rewards 0 0 0 0 0
Energy.ME 1 0 1 0 0
ENGIE Power & Gas LLC 0 0 0 0 0
Frontier Utilities Northeast, LLC 8 3 1 4 0
Great American Power, LLC 20 1 3 16 0
Green Mountain Energy Company 5 1 2 2 0
Homefield Energy 5 0 1 4 0
IDT Energy, Inc. 7 3 0 4 0
IGS Energy 7 2 1 4 0
Illinois Gas & Electric 10 3 2 5 0
Indra Energy 48 3 4 41 0
Inspire Energy Holdings, LLC 16 3 2 11 0
Josco Energy IL LLC 0 0 0 0 0
Just Energy Solutions Inc. 29 16 2 11 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 52 8 3 41 0
LifeEnergy, LLC 0 0 0 0 0
Major Energy 2 0 1 1 0
MC Squared Energy Services, LLC 7 1 2 4 0
Mega Energy of Illinois, LLC 18 1 2 15 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 9 2 1 6 0
Nordic Energy Services 7 2 1 4 0
North American Power 1 1 0 0 0
NRG Home 44 10 12 22 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 8 1 0 7 0
Public Power, LLC 0 0 0 0 0
Realgy, LLC 2 0 0 2 0
Residents Energy, LLC 45 3 4 38 0
RPA Energy Inc. 144 16 24 104 0
Rushmore Energy, LLC 6 1 0 5 0
Santanna Energy Services 7 1 4 2 0
SmartEnergy Holdings, LLC 13 4 2 7 0
South Bay Energy Corp. 0 0 0 0 0
Spark Energy, LLC 117 13 19 85 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 6 2 1 3 0
Star Energy Partners LLC 8 6 1 1 0
Starion Energy 3 0 1 2 0
Stream Energy Illinois, LLC 5 0 0 5 0
Switch Energy LLC 15 1 3 11 0
Think Energy 1 0 0 1 0
Titan Gas and Power 1 0 0 1 0
Verde Energy USA 1 0 0 1 0
Viridian Energy PA, LLC 0 0 0 0 0
Vista Energy Marketing, L.P. 22 2 2 18 0
XOOM Energy Illinois, LLC 9 1 3 5 0

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.