Retail Electric Suppliers Complaint Summary

From: November 2018      To: April 2019

To see more historical complaint details for each supplier, click the supplier name. You may choose between six months, one year, or 2 years of historical complaint data for each supplier.

Company Total Contracts/Billing Customer Service Sales/Marketing Formal Complaints
AEP Energy 0 0 0 0 0
Agera Energy, LLC 0 0 0 0 0
Ambit Energy 12 4 2 6 0
American Power & Gas of IL, LLC 6 0 3 3 0
Champion Energy, LLC 3 3 0 0 0
CleanChoice Energy, Inc. 24 3 2 19 0
Clearview Energy 45 1 2 42 0
Constellation Energy 25 5 3 17 0
Direct Energy 60 17 5 38 0
Dynegy 13 1 4 8 0
Eligo Energy, LLC 15 0 5 10 0
Energy Plus 10 2 3 5 0
Energy Rewards 0 0 0 0 0
Energy.ME 0 0 0 0 0
FirstEnergy Solutions 0 0 0 0 0
Frontier Utilities Northeast, LLC 19 3 1 15 0
Great American Power, LLC 72 0 3 69 0
Green Mountain Energy Company 5 3 2 0 0
Homefield Energy 2 1 0 1 0
IDT Energy, Inc. 14 0 2 12 0
IGS Energy 7 0 2 5 0
Illinois Gas & Electric 39 3 3 33 0
Indra Energy 5 1 0 4 0
Inspire Energy Holdings, LLC 25 1 0 24 0
Josco Energy IL LLC 2 0 0 2 0
Just Energy Solutions Inc. 22 4 3 15 0
Just Energy Solutions Inc. (Historical) 0 0 0 0 0
Liberty Power Holdings LLC 54 6 5 43 0
LifeEnergy, LLC 12 3 3 6 0
Major Energy 6 1 0 5 0
MC Squared Energy Services, LLC 3 1 0 2 0
Mega Energy of Illinois, LLC 44 5 4 35 0
MidAmerican Energy Services, LLC 0 0 0 0 0
National Gas & Electric 137 8 11 118 0
Nordic Energy Services 6 1 0 5 0
North American Power 5 1 1 3 0
NRG Home 66 8 19 39 0
Oasis Energy 0 0 0 0 0
Park Power, LLC 2 0 1 1 0
Plymouth Rock Energy, LLC 0 0 0 0 0
Public Power, LLC 2 0 1 1 0
Realgy, LLC 4 0 1 3 0
Residents Energy, LLC 44 0 2 42 0
RPA Energy Inc. 75 3 15 57 0
Santanna Energy Services 11 2 4 5 0
SmartEnergy Holdings, LLC 24 3 0 21 0
South Bay Energy Corp. 1 0 0 1 0
Spark Energy, LLC 253 22 24 207 0
Spark Energy, LLC (Historical) 0 0 0 0 0
Sperian Energy 9 2 0 7 0
Star Energy Partners LLC 10 1 1 8 0
Starion Energy 16 2 5 9 0
Stream Energy Illinois, LLC 10 0 3 7 0
Think Energy 1 0 0 1 0
Verde Energy USA 4 0 0 4 0
Viridian Energy PA, LLC 1 1 0 0 0
Vista Energy Marketing, L.P. 55 1 3 51 0
XOOM Energy Illinois, LLC 18 5 4 9 1

Note: Historical complaint statistics are listed as separate entries for Suppliers whose company names have changed.